Rakuten Mobile has been a MVNO in Japan since October 2014 and is set to launch a service as a new MNO in April 2020. This article looks at...
The World Health Organisation (WHO) declared COVID-19 a pandemic in March 2020, and the crisis continues to be hugely disruptive to the global...
The spread of COVID-19 is putting pressure on operators in affected areas to alter their propositions as consumer behaviour changes. Doing so will...
The evolution of SaaS delivery will proceed more quickly in BSS than in network-facing application areas because these are more-closely linked to...
A selection of topic-specific podcasts summarising our recent Mobile World Congress 2020...
Almost 3000 businesses in 10 countries were surveyed and the questions related to all aspects of businesses' telecoms and technology usage and future...
The outbreak of the coronavirus will spark a sharp increase in remote working for which many businesses are ill-prepared. Operators should use...
Operators need a 5G strategy for small and medium-sized enterprises (SMEs), but the incremental revenue opportunity is unclear and selling 5G to SMEs...
MWC20 did not happen, but the IoT trends are emerging nonetheless. This comment explores what the key themes for MWC20 would have been, and what they...
This article explores the impact that Salesforce's acquisition of Vlocity will have on communications service providers' customer engagement...