VMware: network automation and orchestration

This profile assesses VMware’s strategy in the network automation and orchestration...

NEC/Netcracker: network automation and orchestration

This profile assesses NEC/Netcracker’s strategy in the network automation and orchestration segment. Netcracker is a leading vendor of digital...

Rogers Communications: a proactive assurance solution

Rogers Communications deployed ServiceNow’s SaaS-based solution, Customer Service Management, in order to consolidate its systems and optimise...

The A-to-Z of SaaS purchasing

SaaS is typically perceived as being more expensive over the lifetime of deployment, but this does not reflect all of the benefits of SaaS and may...

Software-as-a-service tracker 1Q 2022

The Software-as-a-service tracker provides examples of SaaS-based delivery from key vendors within the OSS/BSS...

SaaS is a delivery option for CSPs that are transforming their business and operations support systems

The practice of virtualising the network is leading to more complex operational processes, which will increase costs for communications service...

CSPs may be able to use software-as-a-service deployments to lower the total cost of ownership

Software-as-a-service deployments have become increasingly common among CSPs in recent years due to their wide range of benefits; a reduction in the...

SK Telecom aims to use the T Universe subscription service to increase its share of consumer spending

SK Telecom launched its online subscription brand T Universe in August 2021. This article outlines the offer and discusses its replicability in other...