Operators need a 5G strategy for small and medium-sized enterprises (SMEs), but the incremental revenue opportunity is unclear and selling 5G to SMEs...
MWC20 did not happen, but the IoT trends are emerging nonetheless. This comment explores what the key themes for MWC20 would have been, and what they...
This article explores the impact that Salesforce's acquisition of Vlocity will have on communications service providers' customer engagement...
Digital service providers (DSPs) such as Amazon, Google and Netflix have reshaped customer expectations by delivering excellent customer experiences...
Operators are adopting a variety of different strategies to capture revenue growth. This comment outlines five key strategic groupings based on our...
Operator business revenue from voice and data connectivity services in Western Europe is forecast to fall by 6% over the next 5 years. Established...
Most operators want to increase business revenue, and security is an obvious area of focus. This article looks at operator best practice, based on...
Vodafone Business held its latest analyst event in February 2020, the first for its new CEO, Vinod Kumar. This article outlines the main messages...
Open-source software is driving growth in the number of AI and analytics installations, but is limiting traditional vendors’ revenue...
Analysys Mason forecasts that SMB spending on cyber security in North America will reach USD28 billion by 2024, driven by organisations’ increasing...