There are merits in authorities intervening to address major consumer issues, but tackling retail procedures, terms and conditions is difficult....
This dataset is a comprehensive source of trusted quarterly data that sizes fixed and mobile telecoms markets in Western Europe and provides market...
The International Telecommunications Union (ITU) recently announced that 2.6 billion people, or about one third of the world’s population, remain...
Operators play an important and growing role as a retail channel for streaming video services. Our survey of 18 500 consumers indicates that...
It is not yet clear whether XGS-PON works best as a premium product or as a mass-market one. This article is one of a series on wholesale broadband...
Stakeholders and authorities are faced with having to assess efficiencies and understand the potential impact of remedies. Efficiencies will be...
This article discusses why fixed–mobile convergence (FMC) customers are more likely to buy high-end plans and additional services and products...
Small and medium-sized businesses (SMBs) worldwide are expected to increase their spending on cloud customer relationship management (CRM)...
Data is central to any mobile service offer and many operators try to differentiate from their competitors by offering larger volumes of data. This...
Up-front costs are significant, but taking a long-term view could result in fibre-to-the-home (FTTH) coverage of over 90% (already seen in some...
