This report focuses on aspects of Analysys Mason’s Connected Consumer Survey that relate to the behaviour, preferences and plans of smartphone...

This dataset summarises the most-relevant mobile customer experience KPIs for major operators in 18 countries based on primary...

This dataset summarises the most relevant fixed broadband customer experience KPIs for major operators in 18 countries based on primary...

This tracker monitors the deployment of private LTE and 5G networks...

This dataset summarises the most-relevant pay-TV customer experience KPIs for major operators in 18 countries based on primary...

Discover what the results of our annual consumer survey reveal about the channels that different customers use to interact with mobile...

This report uses the results of our consumer survey to provide an analysis of handset replacement cycles in 18...

This report focuses on aspects of Analysys Mason’s consumer survey that relate to respondents’ usage of social media services BeReal,...

The launch of 5G services did not reverse the ongoing decline in mobile revenue, despite operators’ hopes. This report examines consumer...

This report analyses how in-home Wi-Fi performance affects customer satisfaction as measured by Net Promoter Score (NPS), intention to churn and...