This report uses the results of our consumer survey to provide an analysis of consumer trends regarding handset brands. It explores distribution of...
The relationship between data allowances, data usage and customer satisfaction is not straightforward. This report assesses the mobile data usage...
Telefónica Tech’s recent analyst event demonstrated that the company is well-positioned to deliver long-term revenue growth. However, it...
This report provides data and insights into the adoption of fixed–mobile convergence (FMC) and the penetration of FMC bundles among fixed...
This report provides analysis of aspects of Analysys Mason’s consumer survey that relate to customer satisfaction, churn and user experiences...
Many operators across Europe offer consumers fixed–mobile convergence (FMC) plans. This article summarises some of the key findings from our...
Small and medium-sized enterprises (SMEs) often subscribe to competitively priced consumer mobile plans rather than business plans. SMEs are most...
Operators are differentiating their FMC offers to maximise revenue and subscriber market share. We provide case studies for six operators and analyse...
Budget-friendly operators such as Digi and Iliad outperformed many established competitors in terms of revenue growth in 2023. Their success was due...
This report uses the results of Analysys Mason’s annual consumer survey to analyse the satisfaction and churn of fixed broadband customers and...
