This report provides forecasts for communications service provider (CSP) spending on customer engagement software and related services for...

This profile assesses Salesforce’s Industries CPQ solution for CSPs. Salesforce is a software provider that offers CRM and enterprise cloud...

Microsoft entered into an agreement on 12 April 2021 to acquire Nuance Communications (Nuance), a provider of conversational artificial intelligence...

Low-code platforms democratise software development and redefine how digital experiences are designed and...

CSPs remain considerably behind digital natives when it comes to offering real-time, personalised and streamlined digital engagement, despite their...

CSPs are considerably behind digital natives when it comes to providing a digital experience. This report focuses on the important trends in digital...

This profile assesses Qvantel’s digital BSS products, solutions and services for the telecoms...

Communications service providers (CSPs) are considerably behind digital natives in terms of providing a digital experience. This report focuses on...

Communications service providers (CSPs) are considerably behind digital natives when it comes to providing a digital experience. This report focuses...

This profile assesses Comviva’s digital BSS products, solutions and services. Comviva Technologies (formerly known as Mahindra Comviva) is a...