Integrated operators in many markets offer fixed–mobile bundles. However, not all operators are in a position to offer such bundles, because...

There is a growing need for MNOs to upgrade the cell site connections to fibre as cellular data traffic increases. This tracker presents data on the...

Operators are using conversational AI to increase lead conversion and improve customer service satisfaction. We assessed ten operators that have...

We use our consumer survey data to evaluate the extent to which price increases affect customer churn. Results indicate that the geographical...

Analysys Mason's country reports provide a comprehensive overview of the telecoms markets in 83 countries around the...

HCLTech announced, on 23 May 2024, that it is set to acquire key business support systems (BSS) assets from Hewlett Packard Enterprise’s...

The gaming segment is large, so operators must ensure that they are satisfying this group. In this article, we consider the fixed broadband...

The growth in the demand for internet traffic in recent years and the development of 5G networks are together changing the role of subsea cables and...

Small businesses place a high value on access to local and personal interactions with suppliers. Some operators continue to use this as an effective...

This article discusses why fixed–mobile convergence (FMC) customers are more likely to buy high-end plans and additional services and products...