Operators are more trusted with user data than global tech rivals and should capitalise on their position

Operators are better trusted than global tech innovators in many countries worldwide, but as a group they have failed to capitalise on many...

Multi-gigabit tariffs can help to boost fixed broadband revenue, but operators’ approaches vary

Customers may not need multi-gigabit speeds, but they want and are willing to pay extra for these services. Operators should offer them. This article...

FTTP wholesale trends: the impact of inflation and competition on bitstream pricing

Bitstream FTTP pricing is subject to three sets of conflicting pressures, which we examine in this article. The data comes from our annual 'Wholesale...

Fixed–mobile convergence is becoming increasingly crucial for operators' consumer strategy

The number of operators offering fixed–mobile convergence (FMC) services is growing thanks to fixed–mobile mergers and a greater use of...

Password sharing may have lost Netflix billions of dollars in retail revenue, but operators can help

Password sharing is a monetisation problem for streaming video providers in general and for Netflix in particular. The proportion of users in Europe...

5G will account for more than 60% of mobile connections in Western Europe by 2026

5G services have been launched in most countries in Europe. Increasing coverage of 5G networks, and more-affordable 5G-ready handsets are rapidly...

Operators should capitalise on their strong cloud revenue growth rates with further investment

Operators' cloud revenue growth rates increased in 2022 while those for hyperscaler cloud units and SaaS providers declined. This is positive for...

The application-to-person messaging market continues to grow steadily, but the position of operators is weakening

SMS is the primary channel for application-to-person (A2P) messaging, however third-party messaging apps utility is on the rise offering more...