Changing customer habits and the growing ubiquity of Alexa and Google Assistant has led to an increase in the acceptance and popularity of...

Tata Consultancy Services (TCS) is headquartered in India and is one of the world’s leading IT services and consulting firms. TCS HOBS is the...

This profile assesses Etiya’s digital BSS products, solutions and services. Etiya is an independent software player that provides...

This profile assesses LivePerson’s BSS products and services in the conversational AI platform sector. LivePerson is a global technology firm...

eGain provides digital customer engagement solutions that are deployed on the cloud. It serves multiple industry verticals, including the telecoms...

Amelia, formerly known as IPsoft, is a software provider that focuses on artificial intelligence, cognitive and autonomic solutions for multiple...

This profile assesses Infosys’s digital BSS products, solutions and services. Infosys provides business consulting, information technology and...

This profile assesses Nuance Communications’s BSS products and services in the customer engagement sector. Nuance Communications provides...

This profile assesses Whale Cloud Technology’s digital BSS products, solutions and services. Whale Cloud Technology (formerly known as ZTEsoft)...

This profile assesses Boost.ai’s BSS products and services in the conversational AI platform sector. Boost.ai is a technology provider that...