Data is central to any mobile service offer and many operators try to differentiate from their competitors by offering larger volumes of data. This...
Towercos and investors should embrace the most ambitious, transformational and innovative ESG practices, which are increasingly becoming standard...
Telecommunication (Telco) companies have traditionally focused on expanding terrestrial infrastructure such as fiber and cellular networks to...
This article sets out our predictions for telecoms operators’ consumer services in...
Telecoms operators could generate more than USD530 million in revenue from device management platforms (DMPs) in 2029, up from just USD90 million in...
Operators provide an attractive route to market for security vendors and have ambitious plans to expand their security propositions. However, vendors...
The increased spending on submarine networks by companies such as Facebook and Google will create opportunities for Africa-based operators to enhance...
The customer engagement (CE) market grew to USD15.5 billion in 2022 due to the customer experience (CX) and customer value (CV) management...
The share of private networks that uses 5G continues to increase as these networks are gradually being deployed in non-industrial sectors such as...
Communications service providers (CSPs) see the potential of generative AI such as ChatGPT for customer service functions and software development....