Customers may not need multi-gigabit speeds, but they want and are willing to pay extra for these services. Operators should offer them. This article...
In this article, we use results from our consumer survey to investigate how intention to churn varies by operator in countries that have both...
Password sharing is a monetisation problem for streaming video providers in general and for Netflix in particular. The proportion of users in Europe...
A significant number of operators across Europe offer consumers fixed–mobile convergence (FMC) plans. This article presents a summary of the...
Telecoms operators are unlikely to generate large direct profits by selling energy services. They either need to explore innovative models or focus...
There is a pressing need to begin making changes to utility network operations in order to achieve net zero carbon emissions by 2050. However, the...
To remain competitive, the majority of mobile network operators (MNOs) have, so far, deployed 5G using non-standalone (NSA) architecture, which works...
This article discusses the opportunity to use smartphone technologies to track people for public health applications, and the obvious privacy...
Telecoms operators will thrive or struggle depending on their ability to adapt or transform their strategy and operations to make the most out of the...
There has been an impressive number of investments in fibre networks. Competition between potential investors is expected to be fierce. However, the...
