The relationship between data allowances, data usage and customer satisfaction is not straightforward. This report assesses the mobile data usage...
Telefónica Tech’s recent analyst event demonstrated that the company is well-positioned to deliver long-term revenue growth. However, it...
This report provides data and insights into the adoption of fixed–mobile convergence (FMC) and the penetration of FMC bundles among fixed...
This report provides analysis of aspects of Analysys Mason’s consumer survey that relate to customer satisfaction, churn and user experiences...
This report uses the results of Analysys Mason’s annual consumer survey to analyse the satisfaction and churn of fixed broadband customers and...
Many operators across Europe offer consumers fixed–mobile convergence (FMC) plans. This article summarises some of the key findings from our...
Small and medium-sized enterprises (SMEs) often subscribe to competitively priced consumer mobile plans rather than business plans. SMEs are most...
Operators are differentiating their FMC offers to maximise revenue and subscriber market share. We provide case studies for six operators and analyse...
This report focuses on aspects of Analysys Mason's Connected Consumer Survey that relate to the behaviour, preferences and plans of smartphone users...
The total business spend on A2P messaging services in Western Europe (WE) will grow from USD2.6 billion in 2020 to USD4.1 billion in...
