This report analyses how in-home Wi-Fi performance affects customer satisfaction as measured by Net Promoter Score (NPS), intention to churn and...

This survey report focuses on consumers’ interest in XR devices (in which we include AR, VR and MR) and related applications. It explores the...

On behalf of KPN, the incumbent operator in the Netherlands, Analysys Mason undertook a benchmarking exercise of high-speed broadband retail pricing...

After missing projected growth in some quarters of 2022, Netflix announced the reduction of prices for some of its subscription plans in more than 30...

HCLTech announced, on 23 May 2024, that it is set to acquire key business support systems (BSS) assets from Hewlett Packard Enterprise’s...

There has been an impressive number of investments in fibre networks. Competition between potential investors is expected to be fierce. However, the...

The application-to-person (A2P) SMS market has enjoyed steady growth in recent years, but it faces numerous challenges. Read our findings from MEF's...

The number of operator deployments of 5G mobile networks grew considerably in 2021 and many more are scheduled for 2022, some of which are expected...

The potential for IoT to have a positive economic, societal, and environmental impact worldwide is substantial, but its development also raises new...

This article discusses why fixed–mobile convergence (FMC) customers are more likely to buy high-end plans and additional services and products...