We were asked to identify a number of key strategic issues that a Fortune 500 technology client could focus on in the near-to-medium term in an...
This report analyses three potential use cases for GenAI within customer engagement for communications service providers (CSPs) and how they can best...
Operators are seeking to improve their profitability, and are transforming into slimmer organisations with more efficient operating cost bases....
Operators know that consumers’ home Wi-Fi networks are a bottleneck to improved customer experience, but the investments required to overcome...
DataOps solutions are key to supporting the DevOps and AIOps activities within operators that are seeking to use the data that they have access to....
Fixed connectivity is a vital part of operators’ ambitions in the enterprise market, but differentiation is hard to achieve. This report...
Running AI workloads entirely on public cloud infrastructure may not be feasible for enterprises, including telecoms operators, as they deploy a...
Most Gulf-based operators introduced 5G fixed-wireless access (FWA) services to serve business customers. However, they position them primarily as...
The large enterprise unified communications market is forecast to grow by USD6.7 billion between 2020 and 2025. It represents an important revenue...
This report provides a view of investment trends of a representative sample of telecoms operators worldwide and analyses the different approaches...
