Level 4 autonomous networks and the implementation of AI are intrinsically bound together. The most efficient communications service providers (CSPs)...
This report provides market share data for communications service provider (CSP) spending on telecoms-specific service design and orchestration...
Analysys Mason partnered with Sunrise to create a dynamic, strategic framework and help strengthen its cyber-security governance, and support its...
Digital transformation is driving enterprises to use high numbers of distributed private and public clouds. Enterprises must navigate an increasingly...
Communications service providers (CSPs) must digitally transform their operations to make them fit for purpose for the 5G era. Digital operations...
The Network and Information Systems Directive 2 (NIS2), sets new standards for EU companies, mandating stringent cyber-security measures. It compels...
The practice of virtualising the network is leading to more complex operational processes, which will increase costs for communications service...
Communications service providers (CSPs) increased their spending on OSS/BSS systems and services by 4.9% in 2022, surpassing the growth rate of the...
The customer engagement (CE) market grew to USD15.5 billion in 2022 due to the customer experience (CX) and customer value (CV) management...
The customer engagement market grew by 1.0% year-on-year in 2021 to reach USD14.4 billion. This growth is a result of CSPs' adoption of digital...
