This report focuses on the usage of Meta-owned services (Facebook, Facebook Messenger, Instagram and WhatsApp) among respondents of Analysys Mason's...
Verizon and T-Mobile USA have both launched a new range of unlimited data plans. The aim of these plans is to encourage customers onto more premium...
This report provides key findings from consumer survey data from Asia, Europe, the Middle East, North America and Sub-Saharan Africa on the...
This report provides key findings from Analysys Mason's consumer survey from Asia, Europe, North America, the Middle East and Africa on the...
In this podcast, consumer services experts Tom Rebbeck and Martin Scott discuss the potential impact of generative AI (GenAI) on telecoms operators...
This survey report analyses trends for Kuwait’s operators in the areas of customer satisfaction, customer usage and take-up of higher-value...
This report uses the results of our consumer survey to provide an analysis of handset replacement cycles and spend in Europe, North America,...
This article discusses why fixed–mobile convergence (FMC) customers are more likely to buy high-end plans and additional services and products...
Tom Rebbeck, Partner and head of Analysys Mason’s Consumer Services practice, and Stefano Porto Bonacci, Senior Analyst and expert in...
This report uses the results of our consumer survey to provide an analysis of consumer satisfaction for fixed–wireless access (FWA) compared to...