e& was the only major operating group in the Middle East and North Africa (MENA) that reported a year-on-year decline in revenue in USD terms in...
This article provides insights into CSPs' spending on OSS/BSS software and services between 2022 and 2027 and highlights key market...
This report describes the way in which an open and capable xHaul (namely fronthaul and midhaul) architecture could unlock almost USD100 billion in...
Tower market assessment in ten African...
LONDON, UK, 1 November 2022 – Analysys Mason, a world-leading management consultancy focused on telecoms, media and technology (TMT), has hired...
Operators offering fibre broadband to SMEs face a variety of challenges and risk cannibalising revenue from dedicated and other legacy connections....
This country report and accompanying data annex provide a comprehensive overview of Hong Kong's telecoms market, including KPIs and data on...
This profile assesses Kore.ai’s virtual assistant building services for the telecoms...
Customer churn and loyalty are key issues for telecoms operators; gamification can help to resolve...
CSPs are shifting towards digital engagement channels (websites, self-care apps and social media) to improve customer satisfaction, broaden their...