The relationship between data allowances, data usage and customer satisfaction is not straightforward. This report assesses the mobile data usage...

This report provides data and insights into the adoption of fixed–mobile convergence (FMC) and the penetration of FMC bundles among fixed...

This report uses the results of Analysys Mason’s annual consumer survey to analyse the satisfaction and churn of fixed broadband customers and...

This report provides analysis of aspects of Analysys Mason’s consumer survey that relate to customer satisfaction, churn and user experiences...

The concept of the metaverse is entering mainstream conversation. This survey report focuses on consumers’ understanding of the metaverse. It...

Telecoms operators face continuous competition-driven pressure to invest, which makes it challenging to achieve real revenue growth. Many are...

Customers that take fixed–mobile convergence bundles are markedly different from all other customers. This report identifies their features and...

Indications are that the mobile ecosystem is readying itself for widespread use of direct-to-device (D2D)...

This tracker provides financial details, including total revenue, business revenue and ICT revenue, for 89 operators in 44...

The fixed broadband market continues to grow apace. Emerging markets are buoying overall market growth, while developed markets continue to be...