The customer engagement (CE) market grew to USD15.5 billion in 2022 due to the customer experience (CX) and customer value (CV) management...
Vendor revenue in the service design and orchestration increased by 6.4% year-on-year in 2022. This article summarises the findings of our recent...
Communications service providers (CSPs) that launch 5G standalone (SA) networks will need to reassess their monetisation infrastructure. This report...
This profile offers an overview of ServiceNow's service design and orchestration solutions for the telecoms...
This profile assesses HPE’s OSS products and services in the network automation and orchestration sector. HPE is one of the leading software...
GE's Smallworld Network Inventory is a geospatial solution providing analytics and work process automation to optimise network and asset...
This report provides market share data for communications service provider (CSP) spending on telecoms-specific network automation and orchestration...
This profile assesses Amdocs' Customer Engagement Platform product, which is a configure, price and quote (CPQ) solution specifically built for the...
This profile assesses HPE’s OSS products and services in the service, design and orchestration market. HPE is a leading provider of software...
The profile assesses Oracle’s OSS products in the service design and orchestration sector. Oracle is a leading supplier of enterprise software...