This dataset summarises the most-relevant pay-TV customer experience KPIs for major operators in 18 countries based on primary...

Deploying network infrastructure in rural and remote locations to provide ubiquitous connectivity can be logistically challenging and expensive for...

Discover what the results of our annual consumer survey reveal about the channels that different customers use to interact with mobile...

This report uses the results of our consumer survey to provide an analysis of mobile customer satisfaction...

This report focuses on aspects of Analysys Mason’s consumer survey that relate to respondents’ usage of social media services BeReal,...

This report provides the results of our consumer survey related to 5G services. It explores consumers' satisfaction with 5G, intention to churn and...

This report analyses how in-home Wi-Fi performance affects customer satisfaction as measured by Net Promoter Score (NPS), intention to churn and...

This report uses the results of our consumer survey to analyse fixed–mobile customer spending trends in 18 countries...

This survey report focuses on consumers’ interest in XR devices (in which we include AR, VR and MR) and related applications. It explores the...

On behalf of KPN, the incumbent operator in the Netherlands, Analysys Mason undertook a benchmarking exercise of high-speed broadband retail pricing...