Digital service providers (DSPs) such as Amazon, Google and Netflix have reshaped customer expectations by delivering excellent customer experiences...
Oracle’s cloud-based configure, price, quote (CPQ) offering is available as a horizontal standalone solution that can be deployed across...
In this profile, we assess Pegasystems’ BSS products and services in the customer engagement sector. Pegasystems is a software company that...
This profile assesses MATRIXX Software’s BSS products and services in the monetisation platforms sector. MATRIXX Software is a provider of...
Cash remains the top payment method for online shopping in MENA, but there is a potential role for telecoms operators as ecommerce enablers. In this...
BT, Singtel and Vodafone each have programmes that offer small and medium-sized enterprises (SMEs) more than just telecoms services. These operators...
AB Stelacon, based in Stockholm and Malmo/Lund, Sweden, is a respected consulting company with more than 30 years of experience. Its expertise...
Analysys Mason and Hogan Lovell review the opposing views over ARCEP's plans to explore the possibility of extending regulation to a category called...
The way in which TV and video content is consumed by viewers is continuing to evolve. End users expect improvements in quality, flexibility and...
Johan is a Partner at Analysys Mason and has more than 20 years' telecoms leadership experience. He works with investors, network operators and regulatory authorities to identify and implement improved telecoms and digital services for smarter and...