Customer relationship management (CRM) is increasingly important to SMBs’ digital transformation and digital marketing strategies....
Our consumer survey results show that m-wallet users prefer to use traditional payment methods rather than m-wallets to shop online. M-wallet...
SMS is the primary channel for application-to-person (A2P) messaging, however third-party messaging apps utility is on the rise offering more...
Salesforce announced on 1 December 2020 that it will buy Slack, a primarily text-based business communications/collaboration platform, for USD27.7...
After more than a year of negotiation, Vodafone and CK Hutchison, owner of Three UK, announced on 14 June 2023 that they had reached an agreement to...
This article discusses the announcement on 12 September 2024 by 12 leading mobile operators of a new venture in partnership with Ericsson to combine...
