There is a growing need for MNOs to upgrade the cell site connections to fibre as cellular data traffic increases. This tracker presents data on the...
Fixed broadband churn is an important metric for operators. This data set provides the reported monthly fixed broadband churn metrics at an operator...
Gamers spend significantly more on telecoms and media services than non-gamers, and are much more engaged. This report presents data on gamers’...
The pandemic has resulted in a surge in home working. Converged 5G core deployments and 5G residential gateways that can connect to such core...
Discover how leading telecoms operators are successfully reducing customer churn through innovative strategies. This report provides actionable...
We use our consumer survey data to evaluate the extent to which price increases affect customer churn. Results indicate that the geographical...
This report explores the results of Analysys Mason’s annual consumer survey, assessing consumers’ interest in smart home security and...
This report analyses how in-home Wi-Fi performance affects customer satisfaction as measured by Net Promoter Score (NPS), intention to churn and...
This report uses the results of our consumer survey to analyse fixed–mobile customer spending trends in 18 countries...
This survey report focuses on consumers’ interest in XR devices (in which we include AR, VR and MR) and related applications. It explores the...