In this paper, we look at the effect of COVID-19 on the telecoms sector, and focus on the areas of more significant impact. We explore each issue,...
Tom Rebbeck, Partner, and Stephen Sale, Research Director, gave this presentation at Analysys Mason's tenth anniversary Telecoms Summit on 1 December...
RingCentral is unlikely to be able to displace Zoom from its position as the market leader for video meetings, but the launch of Glip has the...
Salesforce announced on 1 December 2020 that it will buy Slack, a primarily text-based business communications/collaboration platform, for USD27.7...
The pandemic has had a major impact on operators' business services. It has accelerated some trends while disrupting others. In this article, our...
We surveyed 34 telecoms operators about the SMB security market between July and October 2020. We asked respondents for their views on security...
Security is seen by telecoms operators as a large adjacent opportunity for their business divisions. This report explores operators' plans for...
Many unified communications providers are expanding their portfolios and geographical reach to sustain revenue growth, which is intensifying...
Many UC providers are expanding their portfolios and geographic reach to sustain revenue growth as the market begins to mature. This report assesses...
AppDirect has a well-crafted offer that simplifies the task for telecoms operators that want to sell SaaS apps. However, the service does require...