The Gulf region has a buoyant 5G fixed-wireless access (FWA) market. However, operators in the region will find it challenging to compete in areas...
Operators in the Gulf region were among the first in the world to introduce 5G mobile services in 2019. However, adoption of their services has been...
Gulf-based operators are among the first in the world to have introduced 5G FWA services. However, the growing coverage of FTTP means that some...
The COVID-19 pandemic led to the increased popularity of e-sports and cloud gaming platforms in the Gulf region in 2020. In this article, we discuss...
Airtel, Moov, MTN, Orange and Vodacom reported strong revenue growth in 2020 thanks to the high demand for mobile data and digital services. This...
The telecoms industry proved resilient in terms of its financial performance during 2020. This article provides an overview of operators’...
Most operators in the Middle East and Africa (MEA) have launched their own self-care apps to reduce the cost of sales and customer care operations....
Etisalat, Omantel, Ooredoo and Zain reported lower year-on-year revenue in 2020, primarily due to the adverse impact of COVID-19 in the Gulf region,...
Mobile operators in Egypt received relatively low customer satisfaction scores in our Connected Consumer Survey 2020. Results also showed that...
Rogers's acquisition of Shaw will significantly reshape the telecoms market in Canada. Regulatory restrictions will need to be put in place to ensure...
