Commercial due diligence of a company providing SaaS solutions for network design, planning and...

We helped a national regulatory authority in the Middle East to conduct an international retail price benchmarking exercise on fixed and mobile...

In this article, we outline some of the approaches being taken by European operators to help SMEs to access government-sponsored...

Customer relationship management (CRM) is increasingly important to SMBs’ digital transformation and digital marketing strategies....

LONDON, UK, 23 November 2022 | Analysys Mason, a world-leading management consultancy focused on telecoms, media and technology (TMT), has...

Customers are expecting a highly personalised, consistent and seamless experience across all digital channels when interacting with their...

Communications service providers (CSPs) cannot currently support the update cadence that is required for 5G. CI/CD streamlines software deployment so...

Ericsson held its annual OSS summit in London on 8–9 November 2022. The event was co-hosted by Vodafone and several of Ericsson’s key...

This report uses consumer survey data to analyse customer satisfaction KPIs such as Net Promoter Score (NPS) and churn intention among smartphone...

This report provides market share data for Nokia. It also shows the vendor’s total revenue in 2021 and its revenue in four key...