The share of consumers on unlimited data plans is increasing which limits operators' ability to increase ARPU. This article explores how Verizon is...

5G has a completely new charging system associated with it: the converged charging system (CCS). However, CSPs should be aware that CCSs will not yet...

CSPs’ customers’ behaviour and expectations have changed in recent years, and the COVID-19 pandemic helped to accelerate the shift...

This article provides insights into CSPs' spending on OSS/BSS software and services between 2022 and 2027 and highlights key market...

Monetisation platforms continue to be vital and mission-critical systems for communications service providers (CSPs) and accounted for more than...

TM Forum’s Digital Transformation World (DTW) 2022 was held in Copenhagen on 20–22 September 2022. Beyond the excitement of the return of...

Observability is far more than just an extension of monitoring. It provides CSPs the opportunity to make the most of their cloud-native environments...

Most SMEs are concerned about cyber security, but not actively taking adequate steps to protect themselves from cyber threats. There is a strong...

43% of the respondents to our survey of 413 SMBs in the USA in 1Q 2022 switched to a new IT service provider during 2021. This figure is 18...

Analysys Mason’s 'Environmental KPI tracker: network equipment vendors' emphasises the ongoing challenges faced by vendors in reducing their...