The COVID-19 pandemic has led operators to implement cost-saving initiatives and to re-evaluate their investment priorities. Nonetheless, operators...
This report focuses on aspects of Analysys Mason’s Connected Consumer Survey that relate to the behaviour, preferences and plans of online...
Loyalty programmes are often a core component of telecoms operators' strategies to become more customer-centric. This report features a series of...
The COVID-19 pandemic is likely to produce a worldwide recession. We look at how the Great Recession of 2007–2009 affected telecoms...
Facebook’s investment in Jio Platforms marks a step up in the tech giant’s commitment to the Indian market. Attempts at forging a super...
Price continues to play an important role in customers’ choice of plans and their willingness to recommend an operator. However, data speed is...
Operators that enter the cloud-gaming value chain early on will be able to accelerate the development of the cloud-gaming market and secure a larger...
The cloud-gaming market will grow from USD265 million worldwide in 2019 to USD14.5 billion in 2024. In this report, we discuss how operators can use...
Our Connected Consumer Survey in the Gulf region shows that operators have low customer satisfaction scores and that network speed is the major...
This report examines the impact of the COVID-19 pandemic on 5G. It looks at supply-side challenges such as delays to spectrum auctions and standards...