Investment opportunities in Africa are attracting new players that are threatening the role of local operators. Local operators can either optimise...
The Danish incumbent TDC Group updated its operational and commercial strategy in 2019, but it will take time for the benefits of these changes to...
The outbreak of COVID-19 has resulted in worldwide disruptions, including lockdown measures, an increased demand for communications services and...
This comment summarises our findings from five case studies of FMC operators in...
Zain Saudi Arabia has been an early mover with 5G fixed-wireless access. This article outlines how the operator is building its subscriber base and...
Gulf-based mobile operators’ June 2020 results show that the COVID-19 outbreak severely affected their performance, mainly due to the departure...
Operators' 1Q 2020 results demonstrate the impact of the COVID-19 outbreak on the telecoms market in China. This comment outlines how Chinese...
The competition-led decline in mobile retail prices and mobile ASPU means that wholesale revenue is a vital part of mobile operators’...
Price continues to play an important role in customers’ choice of plans and their willingness to recommend an operator. However, data speed is...
Our Connected Consumer Survey in the Gulf region shows that operators have low customer satisfaction scores and that network speed is the major...