The launch of 5G services did not reverse the ongoing decline in mobile revenue, despite operators’ hopes. This report examines consumer...

This report explores the results of Analysys Mason’s annual consumer survey, assessing consumers’ interest in smart home security and...

This report analyses how in-home Wi-Fi performance affects customer satisfaction as measured by Net Promoter Score (NPS), intention to churn and...

There is a growing need for MNOs to upgrade the cell site connections to fibre as cellular data traffic increases. This tracker presents data on the...

In this episode, Analysys Mason's Paul Jevons, Director and expert in tech-enabled transformation, talks to Dominic Gallello, Managing Director and...

Increasing economic pressure is highlighting the need for operators to reduce the number of staff working on legacy activities so as to facilitate...

We use our consumer survey data to evaluate the extent to which price increases affect customer churn. Results indicate that the geographical...

Analysys Mason's country reports provide a comprehensive overview of the telecoms markets in 83 countries around the...

Verizon and T-Mobile USA have both launched a new range of unlimited data plans. The aim of these plans is to encourage customers onto more premium...

Mobile World Congress (MWC) 2025 was attended by 109 000 delegates in Barcelona at the start of March, with visitors ranging from representatives of...