BT and KPN are now offering whole-house service guarantees for fixed broadband. This comment discusses the importance of this kind of service...
The British fixed broadband market is very competitive and CSPs must use the tools available to ensure the delivery of a high performance Wi-Fi...
Broadband fixed–wireless access (FWA) has been popular in some markets in the Middle East and North Africa (MENA). In particular, FWA has helped...
Verizon launches its new 5G Home mmWave fixed–wireless access (FWA) service on 1 October 2018. The operator intends to expand its broadband...
Telecoms operators are exploring ways that AI/ML can be applied to customer touchpoints. Many are looking beyond the initial experiments with...
In mature fixed broadband markets, operators face the prospect of stagnating revenue. This case study examines how Korea Telecom has used gigabit...
The smart home market is developing rapidly and there is significant interest from technology players, start-ups, telecoms operators and utilities...
Many fibre new entrants in emerging markets have struggled to generate strong subscriber take-up and have missed their own subscriber targets. This...
Telkom Indonesia has experienced strong growth in take-up for its fibre offers in recent quarters. This comment assesses the reasons behind the...
After garnering more than 200 million mobile subscribers, Reliance Jio is now turning its attention to the fixed broadband and pay-TV segments. This...