The initial outbreak of COVID-19 led to a sharp increase in home working, and telecoms operators were quick to help enable remote working through...
The outbreak of the coronavirus will spark a sharp increase in remote working for which many businesses are ill-prepared. Operators should use...
Operator business revenue from voice and data connectivity services in Western Europe is forecast to fall by 6% over the next 5 years. Established...
Most operators want to increase business revenue, and security is an obvious area of focus. This article looks at operator best practice, based on...
Vodafone Business held its latest analyst event in February 2020, the first for its new CEO, Vinod Kumar. This article outlines the main messages...
This is our first collection of articles on SD-WAN and what it means for different players in the value chain (for example, network technology...
Globe Telecom is looking to the business market for future revenue growth following strong performance with its core products. This article looks at...
MEF’s annual event, held most recently in Los Angeles in November 2019 (MEF19), provides an overview of the status of the carrier-grade SD-WAN...
Businesses in Western Europe are far less satisfied with their telecoms services than consumers are, according to the data from our 2019 Business and...
Operators often have a relatively low Net Promoter Score. However, this result masks a more positive...
