KPN’s B2B revenue has returned to growth after many years of decline. The operator's approach of pursuing multiple new initiatives and focusing...
In December 2019, Cisco Systems announced the culmination of a 5-year, USD1 billion investment in the 'Internet for the Future' and network...
SMS is the primary channel for application-to-person (A2P) messaging, however third-party messaging apps utility is on the rise offering more...
This article explores the impact that Salesforce's acquisition of Vlocity will have on communications service providers' customer engagement...
Many operators are preparing to launch their commercial 5G services in 2020 but some will be constrained by delays in spectrum auctions and...
HPE announced its intention to buy SD-WAN firm Silver Peak for USD925 million on 13 July 2020. This article explores the drivers for this deal and...
1NCE announced at Mobile World Congress 2024 that it is launching a new, high-data IoT tariff. It will not be easy for 1NCE to replicate the success...
Many cablecos are poised to start upgrading their networks to FTTP. In this article, we assess how cablecos can manage the FTTP migration process and...
SK Telecom launched its online subscription brand T Universe in August 2021. This article outlines the offer and discusses its replicability in other...
FMC plans are increasingly commonplace and operators continue to launch offers with the strategic objective of reducing churn. This article evaluates...