Since our 2016 analysis, the outlook for MVNOs in emerging Asia–Pacific has evolved, but the overall potential for success has not changed...
STC announced its mobile wallet service 'STC Pay' in October 2018 with the aim to diversify its revenue. This comes at a time when Saudi Arabia is...
Most operators in MENA have launched AI initiatives but they appear to be less inclined to expand the use of AI beyond applications related to...
KDDI announced its plan to transform into a 'Life Design' company in March 2018, reflecting its move beyond telecoms and into other sectors. This...
Telecoms operators are exploring ways that AI/ML can be applied to customer touchpoints. Many are looking beyond the initial experiments with...
Operators may not be investing in 'moon shots' but they are exploring different areas of growth beyond connectivity. This article outlines some of...
Longer-term questions about prospects for the core business are leading operators to pursue a range of growth strategies. These range from the...
There is a clear demand for higher data allowances among customers in the SSA region, and satisfaction with the allowance size is a strong predictor...
Large, global messaging apps are increasingly moving into digitally mediated service provision on a local level. WeChat has advanced the furthest in...
Launches of unlimited data plans have proliferated around the world in the last couple of years. This report looks at the impact of the launch of...