CSPs should deploy next-best action engines to optimise customer interactions and drive positive...
Network and IT management is becoming increasingly complex, especially with the transition to cloud-native environments. This report offers...
Communications service providers' (CSPs') previous approaches to operations and billing support systems (OSS/BSS) failed to deliver the expected cost...
The emergence of next-generation networking applications is placing new data traffic, capacity and latency demands on transport networks. Operators...
This profile assesses Netcracker's customer engagement products and services for the telecoms...
This profile assesses Red Hat’s products and services in the network automation and orchestration sector. Red Hat is a provider of open-source...
This tracker gives an overview of the telecoms assurance software products and solutions that are available in the market, and describes the focus...
The primary objective of implementing next-best action (NBA) and next-best offer (NBO) strategies is to use all the data that a CSP has access to to...
This profile assesses NETSCOUT’s offering and its positioning within the AIOps...
This profile assesses AWS’s vRAN- and Open RAN-related cloud infrastructure strategies and...