Communications service providers' (CSPs') previous approaches to operations and billing support systems (OSS/BSS) failed to deliver the expected cost...

This profile assesses Netcracker's customer engagement products and services for the telecoms...

The primary objective of implementing next-best action (NBA) and next-best offer (NBO) strategies is to use all the data that a CSP has access to to...

Communications service providers (CSPs) are facing challenges related to having increasingly been pushed into non-telecoms business-to-business (B2B)...

The Huawei Analyst Summit focused on the transformative potential of artificial intelligence (AI) in realising autonomous networks. This article...

GenAI-enhanced configure, price, quote (CPQ) systems will improve communications service providers' (CSPs’) internal processes and will help...

CSPs that are broadening their B2B service offerings are facing increased competition from non-telecoms competitors. They will require...

This report provides forecasts for communications service provider (CSP) spending on configure, price, quote (CPQ) systems and related services for...

Many of the most transformative use cases will be within customer engagement segment, where customers will directly see the benefits of GenAI....

Analysys Mason’s forecast of communications service provider (CSP) spending on SaaS solutions and related services indicates that the market...