Ericsson held its annual OSS summit in London on 8–9 November 2022. The event was co-hosted by Vodafone and several of Ericsson’s key...

2023 marked a significant phase of consolidation, competition and challenges in the satellite communications (satcom) industry. These strategic moves...

The FTTP market in the UK has grown significantly, driven by demand for ultra-fast and reliable broadband. Alternative network providers (altnets)...

Communications service providers (CSPs) see the potential of generative AI such as ChatGPT for customer service functions and software development....

Operators have been launching digital service initiatives in verticals such as digital advertising and marketing, digital education, digital...

CSPs’ customers’ behaviour and expectations have changed in recent years, and the COVID-19 pandemic helped to accelerate the shift...

The roll-out of 5G has driven CSPs to innovate in order to broaden their revenue streams across different industry verticals. CSPs are looking for...

Service assurance needs to be upgraded to ensure that networks and their associated services deliver the performance required within contracts and...

The growth of total spending on marketing automation and cloud CRM solutions among small and medium-sized businesses (SMBs) is expected to surpass...

Analysys Mason has identified four operators as pioneers in its most recent 'Operator IoT Scorecard'. These pioneers have mutually supporting aspects...