The pandemic put pressure on fixed networks in developed Asia–Pacific but consumers have generally remained satisfied with their fixed...
Most smartphone users in Sub-Saharan Africa (SSA) expect that 5G will significantly improve their mobile experience, but many of them are confused...
Many operators are unclear about how to approach the revenue opportunity in consumer digital healthcare, but the approaches taken by players already...
Consumer digital healthcare presents an attractive revenue opportunity for operators. However, many operators are unclear about which area of...
The COVID-19 pandemic has accelerated the adoption of consumer digital healthcare services and its adjacency to telecoms suggests that operators have...
Most operators in the Middle East and Africa (MEA) have launched self-care apps to reduce the cost of sales and customer care operations. However,...
Business messaging is a revenue growth opportunity for telecoms operators in the Middle East and Africa (MEA) because most application-to-person...
This report focuses on aspects of Analysys Mason’s consumer survey that relate to fixed broadband customer experience in emerging...
Policymakers in some countries have concentrated on creating single wholesale FTTP networks. This article analyses how retail fixed broadband pricing...
Increasing fibre coverage and the growing demand for fixed broadband means that there are opportunities for operators EMAP. This report uses our...