Digitising the customer experience has become a priority for many telecoms operators. However, there is limited data on operators' progress in this...
This article sets out our predictions for telecoms operators’ consumer services in...
Integrated operators in many markets offer fixed–mobile bundles. However, not all operators are in a position to offer such bundles, because...
Fixed–mobile convergence (FMC) penetration continues to increase in most European countries. This report uses results from our annual consumer...
Fixed broadband household penetration is low in many low-income countries. Operators and investors need to understand demand-side constraints on...
5G services have been launched in most countries in Europe. Increasing coverage of 5G networks, and more-affordable 5G-ready handsets are rapidly...
Investment is pouring into new FTTP networks, but there is a lot of uncertainty about the best retail tariff strategies for new FTTP entrants. This...
There is a considerable amount of investment into new FTTP networks, but there still remains a lot of uncertainty about the best retail tariff...
Fixed broadband in emerging markets remains underpenetrated. MNOs in emerging markets can reuse their existing cellular sites, backhaul and workforce...
There is a growing need for MNOs to upgrade the cell site connections to fibre as cellular data traffic increases. This tracker presents data on the...