This report reviews the approaches that operators in the GCC have adopted to monetise consumer 5G services and presents some best practices from...
Our consumer survey results show that m-wallet users prefer to use traditional payment methods rather than m-wallets to shop online. M-wallet...
Most operators in the Middle East and Africa (MEA) have launched self-care apps to reduce the cost of sales and customer care operations. However,...
This report focuses on aspects of Analysys Mason’s consumer survey that relate to fixed broadband customer experience in Europe and the...
This report uses our survey results to discuss how operators can effectively monetise high-speed fixed broadband packages and how improved speeds...
Fixed broadband customers' expectations are changing and end users are placing greater value on the quality of in-home network connectivity....
This report provides consumer survey data on the adoption of 4G and 5G by smartphone users in Sub-Saharan Africa (SSA). It assesses the impact of 4G...
This report uses the results of our consumer survey to provide an analysis of the data usage of smartphone users in Sub-Saharan Africa (SSA) and the...
Benchmarking exercise for an operator's future licence...
On behalf of KPN, the incumbent operator in the Netherlands, Analysys Mason undertook a benchmarking exercise of high-speed broadband retail pricing...