This report uses consumer survey data to provide an analysis of the customer experience of smartphone users in Europe and the USA. It includes...

This report focuses on how consumers engage with mobile financial services in Europe and the USA. It presents data on mobile payments, mobile...

This report complements Analysys Mason’s 'Telecoms opex: worldwide trends and forecast' by providing further qualitative analysis of the trends...

This report uses the results of Analysys Mason’s annual consumer survey to analyse how customers’ satisfaction with their fixed broadband...

This forecast report examines the main trends and drivers for the adoption of fixed–mobile convergence (FMC) bundles in Asia–Pacific,...

Most mobile-only operators have launched, or plan to launch, fixed services, both as a growth strategy and as a defensive move against converged...

This report focuses on aspects of Analysys Mason’s consumer survey that relate to fixed broadband customer experience in Europe and the...

This report uses our survey results to discuss how operators can effectively monetise high-speed fixed broadband packages and how improved speeds...

This report provides an analysis of the digital experience of smartphone users in Europe and the USA. It uses consumer survey data to analyse mobile...

This survey report focuses on how consumers engage with streaming (OTT) video services and how changes affect telecoms operators’ services and...