This consumer survey report focuses on the behaviour, preferences and plans of smartphone users in Europe and the USA. In particular, it focuses on...

This report uses consumer survey data to provide an analysis of the customer experience of smartphone users in Europe and the USA. It includes...

This report focuses on how consumers engage with mobile financial services in Europe and the USA. It presents data on mobile payments, mobile...

This report highlights the business activities of 92 telecoms operators in 17 countries in Western Europe. The profiles in this report include...

The high take-up of unlimited data plans is making it difficult for operators to increase ARPU further. This report outlines the approaches that six...

This tracker provides the financial and operational details for operators and connectivity disruptors that report IoT details...

This forecast report examines the main trends and drivers for the adoption of fixed–mobile convergence (FMC) bundles in Asia–Pacific,...

Operators are rethinking store management to better balance online and offline channels. We reviewed ten operators with new retail strategies and...

This report provides an analysis of the digital experience of smartphone users in Europe and the USA. It uses consumer survey data to analyse mobile...

This survey report focuses on how consumers engage with streaming (OTT) video services and how changes affect telecoms operators’ services and...