BT and KPN are now offering whole-house service guarantees for fixed broadband. This comment discusses the importance of this kind of service...
Major operators began launching SD-WAN solutions in 2015, but more recently, there has been a large number of roll-outs of the technology, especially...
Our Connected Consumer Survey in the Middle East and North Africa shows that price satisfaction is the major determinant of customers' willingness to...
This article and associated data annex outline how operators around the world have changed their consumer propositions in response to the COVID-19...
Comcast launched its home Wi-Fi-centric xFi proposition in May 2017 and has achieved great success. This article looks at the scale of...
Netflix has launched a free plan in Kenya. The company is struggling to maintain its growth trajectory in the rest of the world as major rivals, such...
Digital advertising is an attractive area to operators, but many remain unsure as to how to approach the opportunity, and recent market exits suggest...
Margins on premium sports rights have declined, and a growing number of OTT video providers have begun to enter the market, disrupting the previous...
Microsoft entered into an agreement on 12 April 2021 to acquire Nuance Communications (Nuance), a provider of conversational artificial intelligence...
The worldwide coronavirus pandemic has introduced great uncertainty into fixed broadband operators’ businesses. This comment analyses the 2Q...