After a lean period for profitability, telecoms operators will look to AI to change their fortunes, initially by reducing staff costs in areas such...
Despite the challenging market dynamics, security firms are effectively driving business growth through the delivery of robust and innovative cyber...
Gaming is important for telecoms operators because it has high engagement, drives demand for high-performance connectivity and has high revenue...
This report explores how a growing number of CSPs plan to adopt virtual assistants to help them to augment and consolidate their customer service...
This report provides analysis of aspects of Analysys Mason’s consumer survey that relate to customer satisfaction, churn and user experiences...
Data, AI/analytics and development (DAD) tools will be critical to CSPs’ success with both the roll-out of 5G and digital...
This report provides key findings from Analysys Mason's 2023 consumer survey data from the United Arab Emirates (UAE) and gives an analysis at the...
This report provides forecasts for communications service provider (CSP) spending on SaaS and related services for...
Huawei is a telecoms and IT solution provider for operators and enterprises, and as such is a major contender in the IoT market. This company...
Thought leadership included in this edition Operators should consider targeting micro enterprises in order to sustain and increase enterprise...