Telecoms operators are exploring ways that AI/ML can be applied to customer touchpoints. Many are looking beyond the initial experiments with...
Operators may not be investing in 'moon shots' but they are exploring different areas of growth beyond connectivity. This article outlines some of...
Longer-term questions about prospects for the core business are leading operators to pursue a range of growth strategies. These range from the...
In mature fixed broadband markets, operators face the prospect of stagnating revenue. This case study examines how Korea Telecom has used gigabit...
The smart home market is developing rapidly and there is significant interest from technology players, start-ups, telecoms operators and utilities...
Many fibre new entrants in emerging markets have struggled to generate strong subscriber take-up and have missed their own subscriber targets. This...
Telkom Indonesia has experienced strong growth in take-up for its fibre offers in recent quarters. This comment assesses the reasons behind the...
After garnering more than 200 million mobile subscribers, Reliance Jio is now turning its attention to the fixed broadband and pay-TV segments. This...
There is a clear demand for higher data allowances among customers in the SSA region, and satisfaction with the allowance size is a strong predictor...
In June 2018, Amazon announced its acquisition of exclusive live streaming rights to 20 English Premier League football games in the UK. This comment...