Solutions that make modifications to existing fixed and wireless networks at the software/OSS level in order to provide a converged network...

Many vendors have attempted to offer solutions that enable convergence of fixed and wireless networks. This article assesses Kyrio’s...

In this article, we use results from our consumer survey to investigate how intention to churn varies by operator in countries that have both...

This article outlines some of the measures that converged operators can take to halt the progress of standalone fixed broadband...

The number of fixed operators that offer mobile services has increased in most countries in Europe. However, the fixed broadband market share of...

BT Group announced on 27 April 2022 that it will make EE its flagship consumer brand. This article explores the reasons for this move and the...

In this article, we use data from our 2021 consumer survey related to customer satisfaction and channel usage to assess whether taking fixed and...

This article sets out our predictions for telecoms operators’ consumer services in...

Integrated operators in many markets offer fixed–mobile bundles. However, not all operators are in a position to offer such bundles, because...

Fixed–mobile convergence (FMC) penetration continues to increase in most European countries. This report uses results from our annual consumer...