This report provides key findings from consumer survey data from the USA and gives an analysis at the operator level. It covers fixed broadband,...
This data set summarises the most relevant fixed broadband customer experience KPIs for major operators in 24 countries based on primary...
This report assesses how fixed broadband providers can add value to their connectivity services by incorporating services related to consumers’...
All operators examined in this report are aiming to increase customer satisfaction by improving their home Wi-Fi service, but some are building on...
After more than a year of negotiation, Vodafone and CK Hutchison, owner of Three UK, announced on 14 June 2023 that they had reached an agreement to...
At its Worldwide Developer Conference (WWDC) 2023 (held 5–9 June 2023), Apple announced the launch of its first head-mounted display, the Apple...
Rebel Internet’s focus on in-home connectivity highlights an increase in the number of challenger providers that are using home Wi-Fi to...
This report analyses the opportunities for operators to tailor their fixed broadband plans specifically for...
This report analyses the strategies that five operators worldwide are taking to upsell fixed broadband services to hardcore...
This article explores the most-immediate consumer-facing opportunities for generative AI for telecoms operators while also looking ahead to the...