This article discusses the potential synergies between Matter, a connectivity standard for IoT, and operators’ smart-home and in-home...

Operators differ in their business strategies for Wi-Fi improvement. Analysys Mason has distinguished a variety of ways that operators can leverage...

Many mobile operators that launched fixed services have struggled to gain customers. Fixed customers have low churn rates. The common strategy of...

This article outlines the key topics for the consumer and business services market for 2024, and discusses how our research will cover...

Most mobile-only operators are looking to launch fixed broadband services. This reports looks at the strategies that mobile operators can adopt to...

This report uses the results of Analysys Mason’s 2023 consumer survey to assess the behaviour, preferences and plans of fixed broadband...

In this podcast, consumer services experts Tom Rebbeck and Martin Scott discuss the potential impact of generative AI (GenAI) on telecoms operators...

This survey report analyses trends for Kuwait’s operators in the areas of customer satisfaction, customer usage and take-up of higher-value...

This report uses the results of our consumer survey to provide an analysis of consumer satisfaction for fixed–wireless access (FWA) compared to...

This article describes how telecoms operators are using GenAI today, but also outlines scenarios for the longer-term impact of this technology. The...