The outbreak of COVID-19 has resulted in worldwide disruptions, including lockdown measures, an increased demand for communications services and...
This comment summarises our findings from five case studies of FMC operators in...
Zain Saudi Arabia has been an early mover with 5G fixed-wireless access. This article outlines how the operator is building its subscriber base and...
Gulf-based mobile operators’ June 2020 results show that the COVID-19 outbreak severely affected their performance, mainly due to the departure...
Price continues to play an important role in customers’ choice of plans and their willingness to recommend an operator. However, data speed is...
Our Connected Consumer Survey in the Gulf region shows that operators have low customer satisfaction scores and that network speed is the major...
This report examines the range of outcomes for operators' telecoms service revenue in eight geographical regions worldwide. The report explores the...
This article presents some results from our mobile consumer survey to highlight the importance for operators of establishing relationships with...
Most Gulf-based telecoms groups reported subdued performance in their home markets, but this was largely compensated for by strong results from their...
Telecoms regulators in Oman and the UAE have lifted the ban on select OTT apps in response to the COVID-19 crisis, but consumer OTT apps such as...
